Support

Technical Support for Apps

Are you having a problem with one of our mobile apps. Below are some easy recommendations. If you are still experiencing a problem with your app please contact us.

• Restart your device. Press and hold the top "power" button, next side over the red power off for iPhone or select "Power off" for Android. Then repeat to restart.

• Make sure your device is up to date with the operating system.

• Delete the app from your device and sync a fresh copy.
  
• If the app uses the internet please make sure you have Wi-Fi or 3G connection that is not secured such as in a school or hospital.
• Make sure your device has enough available memory to download the app and its content.
  

Google Checkout Support

• Did Google Android declined your payment? or is the app not downloading? Please double check the credit card numbers, expiration date and 3 digit security code. If it all looks OK you may have to use a different card.

• If all else fails, cancel your order, do a full restart of your device and download a fresh copy.

If you still need assistance please contact us, we are always happy to help.

Other Support

If you need assistance please contact us using the form below. We are committed to excellent customer service and will get back to you shortly. Please provide detailed information about your inquiry.

Thank you

---